Effective Date: 1/9/2024
Introduction
Hot Flash Health is dedicated to protecting the privacy and security of our clients’ information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and health information, especially as it pertains to our services for menopause health solutions.
Information Collection
Personal Information: We collect personal information such as name, contact details, age, and other identifiers when you sign up for our services or interact with our platform.
Health Information: As part of our services, we may collect sensitive health information, including but not limited to, menopause symptoms, medical history, and treatment information.
Usage Data: We collect data related to how you interact with our services, such as website visit patterns, app usage, and preferences.
Use of Information
Service Provision: Your information is used to provide, personalize, and improve our services.
Communication: We use your contact information to communicate with you about your account, our services, and health-related updates.
Legal Compliance: We may use your information to comply with legal obligations, including HIPAA.
Disclosure of Information
Service Providers: We may share your information with third-party service providers who assist us in delivering our services.
Legal Requirements: If required by law, we may disclose your information in response to legal processes.
Consent: We will not share your health information with third parties without your explicit consent, except as required by law.
Data Security
We implement rigorous security measures to protect your data from unauthorized access, alteration, or destruction. These measures include encryption, secure data storage, and access controls.
Your Rights
Access and Correction: You have the right to access and correct your personal and health information.
Opt-Out: You can opt-out of certain uses of your information, such as receiving marketing communications.
Complaints: If you have concerns about how we handle your information, you can contact our Privacy Officer.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website with an updated effective date.
Contact Us
For questions or concerns about this Privacy Policy, please contact our Privacy Officer at hello@hotflashhealth.com